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Friday, August 26, 2022

[FIXED] How to retrieve IP address from a docusign document given the Doc ID (not EnvelopeId)

 August 26, 2022     docusignapextoolkit, docusignapi, docusignconnect     No comments   

Issue

I am trying to extract more information from the set of DocuSign pdfs. These pdfs have Doc ID at the bottom right. I don't have EnvelopeIds or any other information but Doc ID I wanted to know if I can use Docusign API to extract the e-signer details.


Solution

Only parties to the transaction (envelope) are allowed to retrieve any information about the envelope.

Specifically, if you want to know the IP Address, either via the API or not via the API, you must be either the initiator (sender) of the envelope or one of the recipients. If you are an administrator of the account, you may be able to transfer ownership of this envelope, or it may be shared with you.



Answered By - Inbar Gazit
Answer Checked By - Clifford M. (PHPFixing Volunteer)
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