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Sunday, November 13, 2022

[FIXED] Why can Plesk not use an existing user account?

 November 13, 2022     plesk     No comments   

Issue

I am using Plesk to administrate my server.

The first thing I want to do is add my domain.

So I click "Add Domain".

Plesk suggests that I use the user account "root".

I go ahead and try to use this.

Now when I want to save my settings, Plesk tells me that "User account root already exists."

Why can Plesk not use an existing account?

enter image description here


Solution

You have to add a new username associated with the newly created webspace/domain.



Answered By - IgorG
Answer Checked By - Marilyn (PHPFixing Volunteer)
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